"Bezos might have to cut back on flying to space"

Greetings Fellow Music lovers, collectors, buyers, that ..yes..utilize Amazon Prime to add to their collection on a regular basis.
Clearly..I have gained enough experience from mishaps, ..as well as, the good, the bad and the ugly..whilst ordering from
Amazon over the last 10 plus years.
As an Amazon Prime member, being a family guy, wife and son, and a hella BIG music CD buying dude, I've ordered enough on Amazon from Amazon LLC prime to 3rd party and etc. I've faced mostly every issue and circumstance imaginable.

I will say that this thread of the issues of trying to purchase cds..CDS..and only cds..for me, is a NEW one..and what this THREAD is about.

I ordered cds the past few weeks, preorders, 3rd party sellers, Amazon..had not one issue like that EVER...
via ordering when item is in STOCK. Even when item is not in stock, you can order and Amazon will email you when it is on the way, weeks or months
until it drops out and you get that email. You aren't billed til it ships..no biggie.

I noticed that per my last preorder morning of 422/22, which was the Back in the World of Adventures Reissue by the Flower Kings..
which I am glad I was able to preorder that one coming out next month...
but soon after I then decided to listen to the new Skull Fist cd..as I was gonna pass on it..but after some listens on YouTube, it was evident that I wanted to get it release day as it was still in stock and available on a slight sale. Some releases get bumped off, vanish, totally are no longer in stock after release day for a time..hence..the new Udo MY WAY album..which I preordered a month ago..and now it isn't available through prime. Waiting on it now. Had to give permission to continue the wait. But...for Skull Fist, I just said, "I'm getting it now"..within hours of preordering Flower Kings reissue..
I got hit..for the FIRST TIME EVER..with that damn message...which really was...odd.. Then again..Then again..Then again. Yet, I put a 400 buck Samson vocal mic in my cart, went right to checkout. Anything else..no problem..cds...from Amazon, all in STOCK, 3rd party sellers and etc...

Edit Quantities
RED BOX...There was a problem with some of the items...blah..blah
Yellow BOX ..Quantity Changed, WE have changed your purchase quantity to max allowable.

Yes..called...Amazon CustService..trying to figure out why I can buy anything but CDS...
as I do remember ordering 5, 6, 7 in a week, a span of a few days and etc.
This was NEW.

First rep..had no clue..trans me to the applications/digital store. That rep..after explaining things..stated she'd contact
dept for help. After 10 minutes..back and forth, stated that DEPT...website..IT..etc..said that there was a problem with cd ..only cd orders..taking to
check out from cart. I stated my wife on her Amazon account, using an I phone could take same cd to checkout.
Said it might just be droid. Then I used my wifi old phone to log out and in, same problem when taking cds from cart to check out.
Then I logged in from Acer via Windows machine...that I've used before for ordering. Then my old MacBook Pro that I've used before...still same.
I let her know..it's not just droid..cell phone..
She said they were working on it.
I let her go and just waited for 4 to 5 hours.
Got my old I phone S going...tried Amazon with my account on I phone..FAIL.

Called back about 5 hours later on 422, when I think this glitch or new RULE or error or BS power move went into play.
I got someone else...unknowing..as at that point..3 reps later, no one had heard anything about this.
From my experience, being my 2nd phone call to Amazon,
I knew that you can't play the 2 to 3 or 4 or 5 rep, power hour pass the buck phone game.
They have a system there: Customer service rep, retail, digital per depts.
You have to escalate from a regular rep to manager, supervisor, to a LEADERSHIP rep..
which is usually the end of the command HELP ME NOW chain.

So..the leadership I got..was not US based. She was ...like some people in this forum, blaming me, acting like I just ordered my first cd or something.
Look at my account...I'm very damn experienced in how I NEVER get that blistering WALL of Quantity changed to 0 for a cd I've never ordered..and only want one copy of. Blaming me..accusing me of first, having too much in my cart. I can put anything and everything in my cart and check out...but no cds. A 400 buck MIC..not 9.99 cd? I wouldn't be able to check out at all if the cart was so full I broke that rule.
Then this leadership rep accused me of ordering too many copies of the cd. I explained..and she could see my account..
It was my first time ordering the Skull Fist CD..1 copy..then I added 5 other misc cds...all met with the same quantity changed BS. She still accused me of trying to order too many of one cd. NEVER mention..a ticket for this..as she stated that there was no Amazon Website IT dept!!! I was in disbelief that this was a leadership rep in charge of helping people with issues. Angel was her name. She was no help..as Leadership.
I then called back and requested US based customer service..got a Kelly..explained it all again..WOW.
She got me to a Leadership rep named Kendra. Went over it with Kendra. Both stated..ThEY had never heard of this kind of limitation. Never received other calls about this. As I fear this just started Friday..cause I had order cds that week NO PROBLEM..no 4 bs limit NEVER.

She tried to help,...by finally submitting a ticket to IT..cause they can only submit ticket for these issues..can't call, can't inbox message with messenger..can't even get a leadership rep..manager from that IT department. WOW...
Said she'd call me today after weekend as she was going to be off on Sunday..and for me to give a couple of days for IT to get ticket and work it out.

I waited. Tried again. Again. Again..Still same issue. Called today. Requested Leadership asap.. Spoke with Leadership..couldn't get Kendra..
Gave rep Ticket # to look up. Stated there was nothing she could do. Another ticket to look up my ticket. No way to contact dept to see if they even got ticket.
Wow... All these years..and all of a sudden..after many cd purchases..along with issues...delivery..and etc...here I am unable to buy a 10, 15, 40 buck cd or cds purchase...and the rep was now unreachable..while the new rep push my buttons..as I stated that there must be a way to know what is going on.
She didn't care, as her hands were tied. Tickets..work order for issues, is all they could do, even as LEADERship manager supervisors.

Then I looked up Corp HQ for Amazon. Called, got operator, told her about the issues, run around, unable to buy a cd for goodness sakes..wanted to contact Website, IT, technological rep of some sort. Said she'd trans me to Digital music department to assist. Just dropped me back in the call pool for Amazon Customer service. I hung up.

I saw one comment on Amazon about this. A guy who buys lotsa classical and etc cds that also just ran into this BS max allowable unable to buy cds problem. He mentioned something about a class action lawsuit..lol.
But after explaining this to my wife..she found this forum.
Read me the comments..about this..THERE ARE MANY OF US..just here.
We are not alone.
We need to act together. All plan on a call to the corporate office to let that operator or those answering phones the same..HELP US..
message...All at a certain time, day. I was thinking of trying to get through to their legal dept.
Yes..and music mags, coverage..SOMETHING for goodness sakes.

I mean..I'm sure all of you that order other things from Amazon would pee your pants if there were all of a sudden limits on any an all items.
I'm not talking about limited quantity items. I understand that very clearly.
I'm talking about ..me..someone that can see there are 4 cds available..and I order my one copy and see that availability drop to 3 because I bought one.
If a seller or Amazon only allow 1 copy to be bought..and there are 1oo and you have 10 accounts..and buy 10..sure..that's on you for hogging 10. But hell, when you have been buying preorders, cds that show 1 in stock from Amazon prime, Amazon warehouse, other prime sellers and non prime sellers...then you know there is a problem... be this a glitch or not. If there is a new limit on cds..or any item..there is no one at that Amazon customer service ..reps to Leadership that are aware of that new rule. And God forbid they get hit with a cyber attack ...cause if they can't fix ..this rather small..ridiculous..annoying techno glitch computer malfunction of an issue that has been going on since Friday 4 22, 22...after getting more than at least 10 calls... then I don't wanna know how not capable the IT dept at Billion Buck Amazon is..sadly. I mean..come on... Let's not judge people for shopping on Amazon. I have used Ebay, MusicStacks, Discogs and some local stores...but, when you pay for a service, and it works for you most of the time..and you know the pros and cons..and the ease of finding a lot of what you need or want in one place in a fast paced busy life some of us lead...don't judge us for sticking with the pros and cons of a place like Amazon. It comes down to..if this was happening on your favorite cd, dvd, comic book site...that wasn't in your city..you'd be bummed too..if you were trying to get what you had the money to pay for..because of a glitch, or a new rule..or a purposeful tactic of stopping people from making purchases of any sort.

I mean, seriously, if this is just CDs....sad for us CD ..music lovers, collectors. It there is a limit on 4 a week..on cd purchases, and people that buy TP or anything else ..besides cds...tell us..TOO Bad...Really? Go somewhere else? WE might already have done that. We should think about how we'd feel if some new system was in place that didn't allow you to buy items that were plentiful for any reason at all..without actually warning you about a new weekly, monthly limit.

Maybe a lawyer, big music seller, music magazine, new coverage needs to get involved..because from the 6 yo 7 people I've talked too...and 3 Leadership reps..only one put in a ticket..and none of them ever heard of this limit..max allowable on any item..unless it states it on sales page.
So..I'm sorry..but ..if you love something as much as we love our cds, you'd want to get to the bottom of this..and admit that at times, Amazon is the only place to find what we are seeking...per the shipping being free, affordable or availability and etc. Don't knock us for trying to figure out what is going on
via a service we pay for. WE are not alone.

We should pool together and commence a calling campaign..for sure. Work out a strategy..to get them to pay attention..cause they simply ..good intentions or lazy intention or clueless or not...they may not care, can't do a thing about it...as it is a Website, IT issue and they can't seem to be bother with this issues that apparently isn't just annoying me...and stopping just one person from doing business on their site..be it a 10 buck cd or not.

I we have done something wrong to deserve this..SHOW ME the warning..the info about this. The agreement that states that they can stop me from buying cds..but allow me to by other items that I might return? If I don't like it or it doesn't work..or do what I thought it would..or it is a lemon. I mean..there are many of us facing this issue..over cds. We will either learn if it is other products as well..soon enough. Either they will fix it ..or it is a new buying rule..Either way...none of us got the MEMO on this max quantity limit warning thingy.

Sorry..I'm very glad my wife found this thread on this forum...but...man, we that have faced this annoying issues since last week...already have reps blaming us, thinking of any other reason..anything else to try to get things back to normal..but we know there was a normal. This is not normal.
Please understand, I am a rather PRO when dealing with Amazon Customer service and buying cds. Every time I call and have an issue, I am always treated like I don't know the difference between Amazon Prime LLC sold items and items sold by non prime marketplace sellers.
The cart empties..deletes your old additions automatically. I've never had a problem..and my cart had so much in it. So please, don't tell me my cart is full, so I can't move a cd from cart to Checkout..when I can move anything that isn't a cd to checkout..lol. I mean..it is already annoying to know that we can't buy something simple like a cd..but we can by a 400 buck mic, 700 buck guitar, BULLETS? ..just for giggles..wouldn't they want to limit bullets sold? Maybe they do...How are CDS all of a sudden something they need to limit..or the only glitch the all mighty Amazon site has issues with? Wow..Things to best leave alone for those late night inner thought sessions whilst listening to some great jams..and then moving on.

Thank you for letting me vent and explain..This is a PROBLEM..A new one at that.

If you got the dough, try order 4 dvds, batteries, other things...to see if you can buy more than 4 in a week. Whatever it is..They haven't figured it out yet..and all reps are lost ...making it more annoying for all of us. I hope there this is fixed..or many of us will be leaving Amazon if they don't allow us to buy what we want..when we want it..when there is 1 or 100 available...Come on ...lol.

Have a great evening!

PS.
I hope some of you reach out with your ticket numbers in hand...and a time you want to plan on calling Amazon HQ Corp office main number and make sure they are aware..the IT WEBSITE dept has a job many want done...unless it is a new norm..Then..that will be another story